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Operations Manager @ Hammer Stitch Brewing Co, Portland OR

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Post time 2022-11-30 01:02:01 | Show all posts |Read mode
Hammer & Stitch Brewing Co. was founded in 2018 in Portland, Oregon by two brothers and a Brewmaster. We aim to craft amazing, easy-drinking, approachable beers that are simple to understand and incredibly tasty.
Our mission is to radically simplify and push the edges by honoring craftspeople and makers through high-quality, well-crafted, relatable, and innovative beers. Our vision is to become everyone’s everyday beer through a consumer-centric, digitally enabled connection to our brand and product. Our purpose is to celebrate under-represented communities with an inclusive environment and a knowledgeable team, all working together to produce great beer and have a fun time.

Position Summary
The Operations Manager for Hammer & Stitch Brewing Co is responsible for all day-to-day business operations. They will work closely with the Taproom Manager, Kitchen Manager, Sales Manager and Brewmaster. All H&S Managers will report to the Operations Manager. Operations Manager reports to the Board of Directors.

Key Responsibilities
Taproom Operations:
• Oversee all aspects of front and back of house operations for the Taproom.
• Work with Managers to manage menus, inventory and ordering
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to the health, safety and labor requirements of the tap room, employees, and guests
• Provide human resource guidance and policy implementation
• Supervise any Taproom or Kitchen maintenance needed
• Ensure special events are properly staffed and executed

Brewery product operations:
• Assist Brewmaster and Sales Manager with beer production schedules and making recommendations based on market trends
• Assist Brewmaster with canning and order fulfillment as needed
• Assist Brewmaster with Taproom-related logistics

Sales, Marketing & Administrative:
• Oversee all day-to-day business, commercial and marketing operations to drive the overall Strategy
• Provide leadership to Sales Manager, including goal setting, training, coaching, development, motivation, and correction (as needed)
• Work with Sales Manager to build, communicate, execute, and review sales and marketing initiatives with distributor partners
• Determine and implement marketing strategy to enhance wholesale and Taproom sales
• Delegate marketing tasks as needed
• Analyze monthly profit and loss statements for accuracy and areas for improvement
• Forecasting monthly revenues and expenses to ensure the cash flow demands are met
• Maintain policies and procedures for controlling cash and segregation of duties
• Ensure bi-weekly payroll is processed
• Lead weekly Manager meetings and assign tasks as necessary

• Communicate and embody the company ethos of Fun, Soul and Grit; as well as bring energy, empathy and an entrepreneurial approach
• Create a safe, positive, and productive working environment by taking an active role in managing and developing staff and making employment decisions for the team
• Assess performance and produce plans for improvement as needed, utilizing data and metrics
to measure performance
• Provide leadership to Managers in regards to bringing on or terminating employees. Ensure all human resource-related issues are resolved and filed appropriately
• Provide Board of Directors with bi-weekly project status reports. Schedule and attend monthly Board Meetings as staff representative
• Additional responsibilities as agreed to with BOD

• 5+ years in similar management capacity, preferably within the brewing and beverage industry
• 3+ years managing teams
• Excellent at building and maintaining business relationships
• Results-driven
• Effective communicator
• Valid driver’s license and ability to maintain a balanced and flexible work schedule
• Must be at least 21 years of age

• Proficient in relevant business tools (i.e. Google suite, Quickbooks, Microsoft Excel, and basic knowledge of POS)
• Strong financial acumen, including budget management, expense control, forecasting and analysis of financial statements

Strategic Mindset - Anticipates future trends and implications accurately. Builds plans to
efficiently and effectively capitalize on these trends to drive business results. Articulate credible
pictures and visions of possibilities that will create sustainable value. Creates competitive and
breakthrough strategies that show a clear connection between vision and action.

Decision Quality - Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience and judgment when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles.

Drives Results - Consistently achieves results.

Ensures Accountability - Follows through on commitments and makes sure others do the same.
Acts with a clear sense of ownership. Takes personal responsibilities and processes for monitoring work and measuring results.

Communicates Effectively - Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and message. Encourage the open expression of diverse ideas and opinions.

Drives Vision and Purpose – Shows the future possibilities in a positive way. Creates milestones
and symbols to unite support behind the vision. Creates organization-wide energy and optimism
for the future. Shows personal commitment to the vision.

Collaborates - Worked cooperatively with others across the organization to achieve shared
objectives. Partners with others to get work done.

Builds Effective Teams - Forms teams with appropriate and diverse mix of styles, perspectives,
and experiences. Establishes common objectives and a shared mindset. Creates a feeling of
belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team.

Attracts Top Talent - Attracts and selects diverse and high caliber talent. Finds the right talent to
meet the need of the role. Closes talent gaps with the right balance of internal / external
candidates, over-indexing on diversity and inclusion.

Instills Trust - Follows through on commitments; is direct and respectful. Practices what they

Alcohol Responsibility – Must fully understand they are a representative of not only the company, but of the alcohol beverage industry. They conduct themselves within the limits of the law and Hammer & Stitch’s Code of Conduct. This includes working hours and non-working hours.

This Job Description is only a summary of the typical functions of the job, not an exhaustive or
comprehensive list of all possible job responsibilities, tasks and duties.

Hammer and Stitch Brewing Co. is an Equal Opportunity Employer

Job Type: Full-time

SUBMIT RESUME & COVER LETTER TO: [email protected]
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